HOW IT WORKS

WARRANTY AND GUARANTEE

Frisco Heating and Cooling Has You Covered

Every system we install comes with two layers of protection: a 10-Year Parts Warranty (when registered with the manufacturer within 60 days of installation; exact terms vary by brand) and a 5-Year Labor Warranty provided through our licensed installation partners. Want longer labor coverage? An optional 10-Year Labor Plan is available for purchase. Reliable comfort, no hassle.

Parts & Labor Protection

  • Parts Warranty

    Every system we install is covered by the manufacturer's parts warranty: 10 years when registered within 60 days of installation, and a shorter standard term if not registered in time. Exact terms vary by brand. Our licensed installation partner registers your equipment with the manufacturer on your behalf within 60 days, so there is nothing you need to do.

  • Labor Guarantee

    We stand behind the quality of our installations. Every system we install includes a 5-Year Labor Warranty provided through our licensed installation partners. If an installation-related issue arises, or a repair covered by the manufacturer's parts warranty needs labor, within five years of installation, we cover the labor at no charge. Excludes maintenance, filter changes, customer-caused damage, and acts of nature.

  • Optional Warranty

    Want longer labor coverage? Our optional 10-Year Labor Plan extends your included 5-year labor warranty to 10 years. It is a paid add-on. Ask us for pricing when you request your quote.

Manufacturer’s Warranty

  • TRANE

    Warranty: 10-Year Parts When Registered

    Register your TRANE equipment within 60 days of installation.

    REGISTER 

  • LENNOX

    Warranty: 10-Year Parts When Registered

    Register your Lennox equipment within 60 days of installation.

    REGISTER 

  • RUNTRU

    Warranty: 10-Year Parts When Registered

    Register your RunTru by Trane equipment within 60 days of installation.

    REGISTER 

  • GOODMAN

    Warranty: 10-Year Parts When Registered

    Register your Goodman equipment within 60 days of installation.

    REGISTER 

Installation Agreement & Warranty Compliance

To maintain the validity and approval of the parts and manufacturer warranty, the equipment must be installed by a licensed contractor. If not properly installed by a licensed professional, the warranty may be void. In the event of a part failure, the manufacturer may require an invoice or work order from the installation and installing contractor to process the warranty claim.

By purchasing this system, the customer acknowledges and agrees that the installation will be performed by a licensed contractor. This ensures compliance with manufacturer requirements and helps protect the warranty coverage.
Our licensed installation partner registers your equipment with the manufacturer on your behalf within 60 days. No documentation is required from the customer.

WARRANTY FAQ

What Does "Manufacturer Warranty" Mean?

Manufacturer parts warranty: 10 years when your equipment is registered with the manufacturer within 60 days of installation. If it is not registered in time, the manufacturer's standard coverage applies, typically 5 years. Exact terms vary by brand.
If Frisco Heating and Cooling installed your system, our licensed installation partner registers your equipment with the manufacturer on your behalf within 60 days. No invoice or paperwork is needed from you.
If a covered part fails during the warranty period, the manufacturer replaces the part at no cost. Manufacturer warranties cover parts only, not labor. Labor is covered by our 5-Year Labor Warranty, which applies to installation-related issues and to repairs covered by the manufacturer's parts warranty.

Is Labor Covered?

Manufacturer warranties cover parts only, not labor, so we go a step further. Every system we install includes a 5-Year Labor Warranty provided through our licensed installation partners. If an installation-related issue arises, or a repair covered by the manufacturer's parts warranty needs labor, within five years of installation, we cover the labor at no charge. Excludes maintenance, filter changes, customer-caused damage, and acts of nature. Want longer labor coverage? The optional 10-Year Labor Plan extends it to 10 years. It is a paid add-on.

How Do I Register My Equipment?

If we installed your system, our licensed installation partner registers your equipment with the manufacturer on your behalf within 60 days. There is nothing you need to do, and no invoice or paperwork is needed from you. If you bought equipment without installation from us, follow the registration link above for your brand and complete the steps within 60 days of installation.

Have questions or concerns?

We're here to help! Don't hesitate to reach out!

CONTACT US